What makes an AI assistant recommend a new brand?

Sandbox experiment 01 · pre-registered · October 2026 · summary data (JSON)

This is a sandbox. We built a small simulated web for one product category — desk lamps with built-in air purifiers — with five fictional brands and 27 invented pages (brand sites, review roundups, a forum thread, video transcripts). None of it was ever published. Below, the new entrant is called Brand V and the category leader Brand L. Retrieval was simulated the way answer engines work (query fan-out, ranking, reading the top pages); the answers were written by a real language model acting as a shopping assistant. Publishing invented products to the real web to sway AI answers would be data poisoning — so we don't.

The short answer

Your own pages get you mentioned and described correctly. Independent third-party verification gets you recommended. A self-ranked “best of” list does nothing.

Design

Results

BaselineOwn pagesOwn pages + third-party coverageOwn pages + self-ranked “best of” list
Mentions Brand V27.5% [7.5%–47.5%] n=4055.0% [32.5%–77.5%] n=4085.0% [65.0%–100.0%] n=4072.5% [45.0%–95.0%] n=40
Recommends Brand V0.0% [0.0%–32.4%] n=407.5% [0.0%–25.0%] n=4055.0% [25.0%–82.5%] n=4010.0% [0.0%–27.5%] n=40
Brand V is the top pick0.0% [0.0%–32.4%]5.0% [0.0%–17.5%]27.5% [0.0%–62.5%]5.0% [0.0%–17.5%]
Tells people to skip or wait on Brand V15.0% [0.0%–35.0%]5.0% [0.0%–17.5%]2.5% [0.0%–10.0%]5.0% [0.0%–17.5%]
Questions the source of Brand V claims25.0% [7.5%–45.0%]55.0% [32.5%–77.5%]65.0% [40.0%–87.5%]67.5% [40.0%–90.0%]
Cites a third-party page about Brand V0.0% [0.0%–32.4%]0.0% [0.0%–32.4%]65.0% [35.0%–92.5%]0.0% [0.0%–32.4%]

Paired differences (same questions)

ComparisonRecommendsMentions
Own pages vs baseline+7.5pp [+0.0, +25.0]+27.5pp [-10.0, +62.5]
+ third-party vs own pages only+47.5pp [+20.0, +75.0]+30.0pp [+5.0, +57.5]
+ self-ranked list vs own pages only+2.5pp [-7.5, +15.0]+17.5pp [-10.0, +45.0]
third-party vs self-ranked list+45.0pp [+17.5, +72.5]+12.5pp [-7.5, +35.0]

What we learned

  1. Own pages: mentioned, not recommended. The model treated the brand's own site as a claim, not evidence — over half the answers added caveats like “these are the maker's own numbers” or “the lab report is only available on request”. Publish the evidence itself.
  2. Independent measurement is what flips it. Recommendations rested on “the reviewer measured 24 dB”, not on the spec sheet.
  3. Self-ranked lists don't work. Every answer that saw the self-ranked post called it out as the brand ranking itself.
  4. Mention rate can count bad news as visibility. In the baseline, Brand V was mentioned in over a quarter of answers — all prompted by one forum comment or its spec-free homepage. None recommended it; several told people to wait for reviews. Stance has to be measured separately.
  5. Errors persist where your pages don't reach. The wrong forum price kept being repeated on a budget question for which Brand V's fact page was never retrieved. Fix errors at the source.
  6. Recommendations were added, not swapped. The category leader was mentioned in every answer in every condition.
  7. Test the measuring tool too. Our pre-registered text rule for “recommended” missed every prose recommendation, and a fact-checking rule misfired on competitor numbers in the same sentence. Both are now fixed or backed by human review.

Limitations